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Elements and Performance Criteria

  1. Identify hazards.
  2. Assess the safety risk associated with a hazard.
  3. Eliminate or control the risk.

Required Skills

Required skills

communication skills to

discuss hazards and associated risks with other workers

participate in risk assessments and assertively suggest control methods

literacy skills to

read and interpret hazard identification and risk assessment template documents and organisational policies and procedures

complete hazard identification and risk assessment reports using template documents

numeracy skills to score the risks and calculate an overall risk level for the identified hazard

problemsolving skills to identify and logically evaluate hazards associated risks and suggest control measures

teamwork skills to

actively and cooperatively participate in group risk assessments

suggest effective controls while incorporating the views of other people in the workplace

Required knowledge

basic aspects of the relevant state or territory OHS or WHS legislation specifically requirements for

when where and how hazards must be identified

when where and how risk assessments must be conducted

consultation in the hazard identification and risk assessment process

work health and safety committees or work health and safety representatives as mechanisms for consultation

record keeping

for the specific industry sector and organisation

range of group risk assessment mechanisms commonly used

format and use of appropriate hazard identification and risk assessment templates

range of methods for identifying hazards in the workplace

common methods applied to the assessment of safety risks including the fourstaged process model recommended and published by state and territory work health and safety authorities

common methods applied to controlling risks including the fivestepped hierarchical process model recommended and published by state and territory work health and safety authorities

hazard identification and risk assessment procedures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

participate in multiple risk assessments to identify workplace hazards assess the associated safety risks and take measures to eliminate or control those risks

use appropriate methods and documents for hazard identification risk assessment and control

demonstrate knowledge of the basic aspects of OHS or WHS legislation for identifying hazards assessing and controlling risks

Context of and specific resources for assessment

Assessment must ensure use of

a real or simulated tourism hospitality or events industry environment where hazards must be identified and risk assessed

current plain English regulatory documents distributed by the local work health and safety government regulator

work health and safety information and business management manuals issued by industry associations or commercial publishers

current commercial policies and procedures and hazard identification and risk assessment template documents

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation using role plays of the individual discussing hazard identification risk assessment and control with colleagues

evaluation of hazard identification and risk assessment documents completed by the individual

use of simulated activities to assess participation in

hazard identification

risk assessments

use of case studies and problemsolving exercises so the individual can suggest methods of eliminating or controlling the risks associated with various hazards

written or oral questioning to assess knowledge of

legal requirements for hazard identification and risk assessment

contents of hazard identification and risk assessment procedures

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

SITHACS Prepare rooms for guests

SITHASC Cook simple Asian dishes

SITHCCC Cook simple dishes

SITHCCC Prepare and present food

SITTGDE Coordinate and operate tours

SITTPPD Develop inhouse recreational activities

SITTTOP Load touring equipment

SITTTOP Set up and operate a camp site

SITTTSL Process reservations

SITTVAF Tow and site recreational vehicles

SITXINV Receive and store stock

SITXWHS Participate in safe work practices


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Hazard identification and risk assessment tools and template documentsmay include:

self-designed tools

tools and templates developed:

by external consultancy services

by industry associations for use by member businesses

for public use and found within business management publications, including those developed by work health and safety government regulators

tools developed for the organisation as part of a work health and safety management system.

Appropriate methodsinclude:

conduct of site safety audits

completion of safety checklists

inspections of the workplace

observation of daily activities

investigation of accidents and incidents

review of injury or illness registers

environmental monitoring of the workplace

investigation of staff complaints or reports of safety concerns

review of staff feedback via consultative processes, such as meetings, surveys or suggestion box submissions.

Anyone else in the workplace may include:

contractors

customers

visiting supplier representatives.

The workplace may include:

any tourism, hospitality or event environment, such as:

heritage venues

holiday parks and resorts

hotels, motels

clubs

event, meeting and exhibition venues

restaurants

retail outlets

retail travel agencies

office environment for tour operators, event organisers, tour wholesalers

any location where a tour is delivered, for example:

onboard a coach or cruise vessel

a tourist precinct where walking tours are operated

in a national park.

Other personnelmay include:

contractors

managers

work health and safety committee members

work health and safety representatives

peers and colleagues

staff under supervision

supervisors

tourism suppliers.

Hazards may be associated with:

physical environment, for example:

crowds

customer ability to fully engage in all activities, e.g. health issues

electrical items

exposure to weather and natural disasters

flooring

hot and cold work environments

lighting

noise levels

pests

touring activities to be undertaken

wild animals and local wildlife

working space of workers

plant, for example:

appliances

beverage dispensing systems using inert gases

equipment

machinery

tools

working practices, for example:

length of time spent at certain task and allocation of breaks

rostering and shift allocation

opening and closing procedures

standard operating procedures for workrelated tasks

security issues, for example:

customer behaviour

storage of cash, documents and keys

theft and robbery.

Systematic methodinvolves:

identifying the injury or illness or consequences that could result from the hazard

determining the exposure to the hazard

estimating the probability that an incident or injury will occur

determining an overall risk level for the identified hazard.

Ways of eliminating or controlling the risk involves:

substituting a system of work or equipment with something safer

isolating the hazard

introducing engineering controls

adopting administrative controls

using personal protective equipment

implementing combined control methods to minimise risk.

Measures may involve:

implementing control measures when responsible

making suggestions for ways of eliminating or controlling risks

referring to a higher level staff member for decision on implementing controls.